Privacy policy
This Privacy Policy describes how azou.com ("the Site," "the Website," or "we") collects, uses, and discloses your personal information when you visit or make a purchase on the Site.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary for processing your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify a person (including the information below) as "Personal Information." Please see the list below for more information about the personal information we collect and why.
Device Information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: for the proper functioning and accurate loading of the Site for you, and to perform usage analytics to optimize the Site.
Source of collection: collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
Commercial purpose disclosures: shared with our processor Shopify and any other third parties used by it (e.g. payment processors), courier services, etc.
Order Information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, ApplePay, GooglePay, etc.), email address, and phone number.
Purpose of collection: to provide you with products or services, fulfill our contract with you, process your payment information, arrange shipping with the courier company, provide you with invoices and/or order confirmations, communicate with you, monitor orders for potential risks or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Commercial purpose disclosure: shared with our processor Shopify and any other third parties used by it (e.g. payment processors), courier services, etc.
Customer Support Information
Examples of personal information collected: name, identification data, contact addresses, and phone number, etc.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Commercial purpose disclosure: not applicable.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal requests for information that we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your site usage, purchases, and interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through the use of cookies or other similar technologies (to which you may agree, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may interest you. For example: • We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. • We use Meta Ads with all the consequences and implications that arise from it; for more details, visit https://www.facebook.com/business/m/get-started-meta-advertising?content_id=664wrYFcePYbikj&ref=sem_smb&utm_term=meta%20advertising&gclid=CjwKCAiAs6-sBhBmEiwA1Nl8s9gJZxF7rYw0MT6dnObLunXiZK1Hrz8uUIzTWeYhVUWl0PEd4kWBnRoCyb8QAvD_BwE. • We share information about your site usage, purchases, and interactions with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or similar technologies (to which you can agree, depending on your location).
Legal Basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will maintain your personal information for our records unless and until you ask us to delete this information. For more information about your right to deletion, please see the "Your Rights" section below.
Automated Decision Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when that decision has a legal or significant effect on you. We do not engage in fully automated decision-making processes that have a legal or significant effect on customers using their data.
Our processor Shopify uses a limited automated decision-making process to prevent fraud that does not have a legal or significant effect on you. Services that include elements of automated decision-making include:
A temporary ban list of IP addresses associated with repeated failed transactions. This rejection list persists for a small number of hours.
A temporary ban list of credit cards associated with rejected IP addresses. This rejection list persists for a small number of days.
Sale of Personal Information
Our website does not sell personal information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information provided on the site.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with GDPR, please refer to Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access personal information we hold about you (known as the "Right to Know"), to port it to a new service, and to ask that your information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information provided on the site.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the contact address provided on the site.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as authentication and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example, whether it's their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our site and provide you with our services.
Necessary Cookies
Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation on the site.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
Reporting and Analytics Cookies
Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Analytics Shopify.
_shopify_s Analytics Shopify.
_shopify_sa_p Analytics Shopify for marketing and referrals.
_shopify_sa_t Analytics Shopify for marketing and referrals.
_shopify_y Analytics Shopify.
_y Analytics Shopify.
The amount of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience, and certain parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, which are often found in your browser's "Tools" or "Preferences" menu. For more information about how to change your browser settings or block, manage, or filter cookies, you can find in your browser's help file or through sites like www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these third parties, please follow the instructions in the "Behavioral Advertising" section above.
Do Not Track
Please note that since there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not modify our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@azou.com or by mail using the details provided below:
SELFNESS ART S.R.L., headquartered in Romania, Cluj-Napoca City, TIPOGRAFIEI Street, No. 9, Apartment 2, Cluj County, registered with the Trade Registry of Cluj Court under no. J12/3044/2023, VAT ID 48489689, tel. +40(0)790 715 999; Email: info@azou.com.
Last Updated: 10.12.2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact the local data protection authority or our supervisory authority here: https://www.dataprotection.ro/.